CarTap
Mobile app design for CarTap, an on-demand car wash app: book a wash in a few taps and a verified partner comes to clean your car wherever it is parked, on the street or in a garage.
UX Strategy & Research
Getting a car washed usually means driving somewhere and waiting. CarTap turns it around: the wash comes to the car. The whole experience had to feel as easy as ordering a ride.
Booking is a short, guided flow: choose where the car is parked, pick the vehicle, pay, and the app starts looking for a partner nearby. Saved places like Home and Work make repeat bookings almost instant, while a map pin, parking details and a note for garages or underground parking make sure the partner finds the right car.
After booking, the experience stays transparent. A live map shows the partner on the way with an arrival estimate and quick call or message buttons, and every finished wash comes with before and after photos, the time it took and the total cost.
Design Approach
A confident deep navy and bright blue palette, with clear cards and big, friendly actions that work with one hand.
The dashboard puts the cars first: each saved vehicle shows its plate and when it was last cleaned, with a single “Clean My Car” button, next to a quick summary of services and money saved. A five-tab bar keeps the dashboard, vehicles, booking, settings and profile always one tap away.
Every screen was designed in both light and dark mode, using the same layout and components, so the app feels at home day or night.
Results & Impact
The design covers the full journey, from creating an account to rating the partner after a sparkling clean car.
It gives CarTap a clear, consistent product for customers and a solid base for the team to build on, with reusable patterns for booking, tracking, payments and reviews in both themes.